How can we help you?
Frequently asked questions
How do I modify or cancel my booking?
You can manage your booking in the customer portal. Cancellation policies vary by hotel and package, so check your confirmation for the applicable terms.
What is included in the tour packages?
Packages typically include accommodation, specified meals, guided tours, domestic flights where shown, and airport transfers. International flights are excluded unless stated otherwise.
Do I need a visa to enter Egypt?
Visa requirements depend on your nationality. Check the official requirements and contact your nearest Egyptian consulate before travelling.
Is it safe to travel to Egypt?
Matching Travels uses licensed drivers, vetted accommodation, and experienced local guides. Always review current official travel advice for your nationality before departure.
What payment methods do you accept?
Available payment methods are confirmed in your written quote. This website does not currently collect card details or take online payments.
Still need help?
Our dedicated concierge team is available around the clock to assist you.
Contact support